Legal information
PRIVACY
policy
Through this website (www.eleganzaeyewear.com), personal data necessary for the management and maintenance of some of our services is collected.
We inform you that the WEBSITE OWNER (Data Controller) complies with Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), Regulation (EU) 2016/679 (GDPR), and all other applicable data protection legislation, ensuring the proper use and processing of users' personal data.
In accordance with Article 13 of the GDPR and Article 11 of the LOPDGDD, this Privacy Policy applies to all personal data processing carried out by Eleganza Eyewear S.L. as Data Controller in relation to the information provided by users and customers when requesting information, purchasing products or services through this website, or submitting information through any section of the website.
| Data Controller | Eleganza Eyewear S.L. |
| Tax ID | B27562008 |
| Registered address | C/ Mossen Jacinto Verdaguer 64-66, Local 2, 08330 Premià de Mar (Barcelona, Spain) |
| Company registration | Company registered with the Barcelona Commercial Registry, Volume 1000471613964, Folio 1, Sheet B.655017, Entry 1. |
Your personal data will be used for the general purpose of managing and maintaining the commercial relationship established with you and, specifically, for the following purposes:
- To manage full access to and proper use of our services and/or products.
- To communicate with users in response to incidents, requests, comments or enquiries submitted through our services, contact forms, email or telephone.
- To provide, update, maintain and protect our services, products and activities.
- To offer new services and/or products, special offers and updates.
- Where applicable, to manage recruitment processes for employees and collaborators.
- Service communications: We may send emails, messages and other communications relating to our services, technical issues or changes. These communications form part of the services provided and cannot be unsubscribed from.
- Marketing communications: We may use your data to contact you by electronic or traditional means, conduct surveys, request feedback and inform you about promotions, developments or offers relating to our own products or those of associated companies, always subject to your prior consent, which may be withdrawn at any time.
Your personal data will not be processed for any purpose other than those described above unless required by law or by a judicial request.
The personal data provided will be retained and processed for as long as the contractual relationship for the provision of services and/or products remains in force, without prejudice to the exercise of your data protection rights (access, rectification, erasure, objection, restriction of processing, portability and the right not to be subject to automated individual decision-making).
Personal data of individuals who have requested information about our services and/or products will be stored indefinitely until the data subject requests its deletion.
Eleganza Eyewear S.L. processes your personal data on the following legal bases:
1. Data subject's consent
Consent will be requested:
- Before your personal data is processed.
- During the customer registration process.
- When sending communications from Eleganza Eyewear S.L.
Requests for information require the data subject to voluntarily provide the information necessary for us to respond or provide the requested services and/or products. However, the data subject may refuse to provide such information or withdraw the consent previously granted at any time, although this may prevent us from responding to or fulfilling the request.
2. Legitimate interest
The legitimate interest of Eleganza Eyewear S.L. consists of maintaining and strengthening relationships with customers and users, meeting their previously expressed expectations, improving our products and services, managing enquiries, requests or complaints, offering products similar to those already purchased and informing users about promotions, while always complying with the legislation governing commercial communications.
Eleganza Eyewear S.L. understands that by providing your personal data, you guarantee that the information supplied is truthful, accurate and up to date, and you expressly consent to its processing for the purposes described in this Privacy Policy.
As a general rule, Eleganza Eyewear S.L. will not disclose your personal data to third parties unless legally required to do so or unless you have expressly authorised us when using our services and/or products.
Eleganza Eyewear S.L. will not carry out international transfers of personal data collected through this website except in the following circumstances:
- Where the international transfer is necessary for the performance of a contract or pre-contractual measures requested by the data subject.
- Where the transfer is required by applicable legislation.
- Where the data subject has given explicit consent.
- Where the website is hosted on servers located outside the European Economic Area.
In all cases where an international transfer of personal data may take place, Eleganza Eyewear S.L. will ensure beforehand that the destination country provides an adequate level of protection in accordance with the applicable data protection legislation.
Current data protection legislation grants you the following rights, which you may exercise before the Data Controller:
Right of access
Allows you to obtain confirmation as to whether your personal data is being processed and to access the personal data held about you.
Right to rectification
Allows you to correct inaccurate or incomplete personal data and ensure that the information we hold is accurate.
Right to erasure
Allows you to request the deletion of your personal data when it is no longer necessary for the provision of the requested service.
Right to object
Allows you to object to the processing of your personal data or request that such processing ceases, except where legitimate grounds exist or where processing is necessary for the establishment, exercise or defence of legal claims.
Right to object to marketing communications
You may object at any time to receiving commercial communications and withdraw any consent previously granted for this purpose.
Right to restriction of processing
Under certain circumstances, you may request that the processing of your personal data be restricted, in which case it will only be retained for the establishment, exercise or defence of legal claims.
Right to data portability
You may request to receive the personal data you have provided to us or, where technically feasible, request that it be transmitted directly to another data controller in a structured, commonly used and machine-readable format.
Right not to be subject to automated individual decision-making
Including profiling, where such decisions produce legal effects concerning you or similarly significantly affect you.
Withdrawal of consent
You may withdraw your consent at any time without affecting the lawfulness of any processing carried out before such withdrawal.
If you wish to exercise any of the rights described above, please contact us using the details provided in the section "Identity of the Data Controller", including your full name, ID number, postal and email address, the right you wish to exercise and the specific circumstances of your request.
You also have the right to lodge a complaint with the Spanish Data Protection Agency (www.aepd.es) if you believe that the processing of your personal data does not comply with the applicable legislation.
Retention of certain data
Eleganza Eyewear S.L. informs you that, in accordance with Spanish Law 25/2007 of 18 October on the retention of data relating to electronic communications and public communications networks, certain traffic data generated during communications may be retained in order to make it available to the competent authorities whenever required by applicable law.
Logged data
Our servers automatically collect certain information whenever users access or use our website. This information may include your IP address, the identification of the device used to access the website, the operating system and the device configuration.
Security measures
The Data Controller has implemented the necessary technical and organisational security measures to ensure the protection of personal data and prevent its alteration, loss, unauthorised processing or access, taking into account the current state of technology, the nature of the data processed and the risks to which it may be exposed.
In addition, continuous monitoring, control and evaluation procedures are maintained in order to strengthen the confidentiality, integrity and availability of the information processed.
This Social Media Privacy Policy governs the processing of personal data relating to users who register or interact with the social media profiles of Eleganza Eyewear S.L.. By registering using a social media account or user ID, the user expressly consents to the processing of their personal data in accordance with this Privacy Policy.
Users who provide personal data through the information available on their social media profile or account are informed that such information will be processed by the Data Controller, unless different conditions are expressly established for a specific processing activity.
In accordance with the applicable data protection legislation, the Website Owner and its social media profiles respect users' privacy and guarantee the confidentiality and security of personal data by adopting the legal, technical and organisational measures necessary to prevent loss, misuse, alteration, unauthorised access or theft, taking into account the current state of technology, the nature of the data processed and the risks to which it may be exposed.
Users' personal data will only be processed when it is appropriate, relevant and not excessive in relation to the purposes for which it was collected, limiting the processing exclusively to the purposes communicated in each specific case.
Whenever personal data is collected, users will be informed beforehand, in a clear and unambiguous manner, of all circumstances relating to the processing of their personal data, in accordance with the applicable data protection legislation.
The personal data provided will be retained until the data subject requests its erasure or rectification, objects to its processing or, where processing is based on consent, withdraws that consent.
Access to and registration on this website or through our social media profiles is prohibited for children under the age of 14.
If a minor or a legally incapacitated person wishes to register, the intervention of the parent, legal guardian or authorised legal representative will be required. Such representative must provide valid documentation proving their legal authority to authorise access and the processing of the user's personal data.
Eleganza Eyewear S.L. shall be expressly exempt from any liability arising from the use of this website or its social media profiles by minors or legally incapacitated persons in breach of these conditions.